Role: Regional Technical Coordinator

Address: Delhi-Karolbagh

Business: Consumer durable / Security product Division (iBMS )

Experience Level: 12 +

Location / Areas to cover: Delhi NCR

Preferred Qualification: B Tech / BE / MBA or Any graduate

Job Profile KRAs: No of opening: 1

Mandatory Technical Skills: Some one from CCTV, Fire alarms, Burglar Alarms, Access Control, security survivalance industry experience Project Management-presales-BOQ-project execution

Soft Skills: Good communication Skills, Good Attitude

Reporting To: National Head- Technical

Soft Skills: Good communication Skills, Good Attitude

Reporting To: National Head- Technical

PURPOSE:

Extend field support to Sales team in presales activity, site survey, Preparation of BOQ, Timely

Execution of Installation, Commissioning and Handing over of system

KEY RESPONSIBILITIES:

Administrative Responsibility

Customer creation and Quotation creation
Timely completion of Installation activity and updating the same in SAP
Recruitment of technical manpower (Installation team) and Training
Coordinating with the Regional commercial head in stocks indenting.
Meeting with the Regional Sales head and updating him on the site status and other issues
Meeting with the Sales leaders and addressing all technical related issues.
WKLY report updating on the activity done in the region
Monthly report on the complete activity done in the region
Implementation of policies and systems
Certifying the defective and non moving units and dispatching to warehouse.

Functional Responsibility

Closely monitor all high value sales installation activity.
Visiting the sites along with Sales team for technical meeting
Helping the sales team in system designing and BOQ making.
Accompanying and helping the sales team for order finalization.
Training the Sales team on product basics and product features.
Training the Technical team on System basics and Products
Testing of newly introduced products and feedback to THQ
Quality check on field post Installation and Commissioning
Closely working with the Technical team on technical issues
Product quality check and feedback to THQ.
Visiting customer’s sites along with Technical team and addressing technical issues.

Development Responsibility

Grooming of Installation Enggs ,identifying training need and arrange training

Principal Accountability

Approving all high value quotation above Rs 100000.
On time completion of all Installation request received.
Training Sales and Technical team on products

SKILLS:

Good Communication skills
Good Technical Knowledge
Good interpersonal skills
Good Learning ability
Good Analytical skills
Computer conversant
Man management skills

Good leadership skills

KEY INTERACTIONS

More Frequently

Customers
Sales Leaders
SBU Heads
EVC Team
Technical Team
Logistics
Accounts

Less Frequently

Vendors

KNOWLEDGE:

Graduate in any discipline, Minimum 3 years Technical Diploma.

Knowledge of SAP in R/3,CRM & BIW completely

Expertise in Word, Excel, PowerPoint, Outlook, Internet based applications

Travel

• Within the Region